Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shoppynista (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shoppynista.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
ORDERING & Shipping FAQs
What if I buy several of these? Will they all arrive together?
Even if your order includes several units, they should come simultaneously, so that you could pick them up in one go.
What about the package? Is it secure enough?
We try to foresee all the problems that your package may face and, therefore, use the most secure ways to ensure its safety.
Does the time of the delivery depend on my choice of the payment method?
The order delivery time does not depend on the payment method you use to pay for the purchase. In other words, it doesn't matter how you pay.
How many of these are available for purchase?
we usually update the stock automatically with the supplier every 2-3 days but we can't guarantee if the product will still available, which is why we recommend that you place your order as soon as possible.
Are you authorized? If I ordered, will I get a legal product?
Our store has all the necessary permissions to operate in this sphere. All the items we offer including the Pattern are perfectly legal.
Can I buy the same product offline?
You might see similar items in regular stores, but the price will most likely be higher than ours.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@shoppynista.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@shoppynista.com
US Dollar ($)
Great product for eyebrows. The product does all it says it can do. Earlier I used to go to some salon for eyebrows but now it saves my time and money. Really great product.
Excellent trimmer, shrubs small hairs, I recommend to everyone, USB cable works
It does what it says it will do, the only reason I give it 4 stars instead of 5 is because you do have to go over an area a few times to remove the hair if it isn’t long enough. This will definitely save you money on eyebrow waxes or threading. I suppose if you have very coarse hair this will not work well, which may be the reason for the mixed reviews. I recommend letting the hair grow in a bit for easier removal and so you don’t get ingrown hairs. I’m happy with this purchase!
The parcel went long! But I got what I wanted and expected. Works fine!
I already got the item very beautiful and it comes in good condition thanks to the store
Very good trimmer, painlessly, the instruction is attached. The store sent quickly, thanks. Recommend.
Just a Dream! Works fine and carefully! Thank you!
It’s not bad. It does work but you have to be patient. I use this product to clean my eyebrows and it works well. I love the light feature, that was a nice touch. A bit loud, but love the travel size. I stick in my purse and it just looks like a lipstick
Works well. But I thought that I would pluck and not shave, it was my fault, I read it wrong.
My goal is to allow my brows grow back. I stopped waxing and plucking them. This device allows me to clean up my brows so painless and effortless.
Super easy to use for a quick touch up anytime. I had this for less than a month and keep it in my purse (for whenever I find myself in good lighting!) I often don't have time to drive to the salon and wait for an eyebrow wax, so this product is perfect to shape up eyebrows or unwanted facial hair in between visits. Unlike tweezers, it's totally pain free and only takes seconds. Be productive while sitting in the pharmacy drive through line!!
LOVE!! I was skeptical honestly. I hate going to get my eyebrows done. I did my eyebrows! I obviously went by the last shape but easily dont need to go now. I wish i did before and after. I dont have any experience in this ay all. So easy!
Very light. Compact, convenient to hold. Shaves well. Comes with a drawstring for charging and a cleaning brush. At the moment the purchase is satisfied.
I gave them out as a gift. It's a great trimmer. This little product is painless and easy to shape your eyebrows too. It does not pull your hair either and cut very smoothly. It's so compact and portable.
I was hoping this would work for getting more of those fine hairs below the eyebrows. It takes quite a bit of over & over the same spot but eventually works. Just be sure to keep your skin tight. I let go & the razor grabbed the skin on my eyelid crease. Got a nice scab & puffy eye.
Very effective in removing unwanted facial hair! And compact enough to fit in my purse, so it’s perfect for travel!! I love that it’s rechargeable, it’s so much more convenient
One of the best product for such an amazing price. This can rescue you from your last minute eyebrow emergencies. Now I can visit Salon for my eyebrows just once in a month and maintain the beautiful shape as long as I want. Also it’s not painful like plucking eyebrows with tweezers.
Never need to use tweezers again! I already have my daughter and granddaughter using one. My best friend should receive her’s Monday. They love it! It is extremely rare that I recommend anything to a family member for obvious reasons. It is great for those nearly colorless hairs that I cannot pluck. I recommend getting your brows “done” if you are concerned about this amazing tool so you can just keep the shape forever yourself. So fast and quick. Love this.
It works great, is easy to clean, and you barely have to charge it for it to work just fine (morning rush and all). My one complaint is that I haven’t figured out a way to turn off the little light around the head of the razor. When I am looking in the mirror to do my eyebrows, the light washes everything out and it’s actually hard to see sometimes. Nothing bad has ever happened (with bushman eyebrows, I go slow lol) but it would be nice to just turn that off sometimes *shrug*.
It’s a little hard to use! You have to really work the area back and forth to remove hair in order to shape your eyebrows. The demo makes it look like an eraser that works with one stroke across a section- not quite true. But it is faster than tweezing.
I love this hair remover! This is my second order. I bought it for my eyebrows, I hate plucking them, it's so painful. My 13 year old daughter also struggles with some hair above her lips, so I wanted to find something safe and pain free for her. This was it. It leaves the skin very soft after using it, and it lasts 2 or 3 weeks. I liked it so much I got one for my mom.
This little instrument works exactly as described and has been a great tool in my weekly vanity care. I'm not sure why I never invested in a product like this before, but I'm happy that I eventually did. This eyebrow care tool does make my weekly brow maintenance a faster and more accurate chore. I cut down half the time needed to tame my beasts, and you can also use this device on other areas of the face. Pretty convenient! Size and weight feels good while handling, battery is reasonable, small enough to pack in a makeup bag, and rechargeable. I enjoy this product and hope this little brow shaper holds up in the test of time and use.
Love this device! Got it two days ago and already used it three times, including once on my husband to remove nostril hair and ear hair. Painless, fast, works like a charm! Built-in light is amazing - wow! Light is what makes all the difference as usually it's so hard to see what you are doing. My eyebrows are looking 100% now, too - very clean, precise work! Love the charging cord that comes with the tool. I think I will get a few more as stocking stuffers for Christmas - highly recommend!!
Great product for tweezing eyebrows. it's great! Small, practical!
Looks as described, I didn't use it yet